— POLICIES —

Chicago Medspa Policies

Important information for your visit to our Chicago Loop practice.

— BOOKING & CANCELLATIONS —

Booking & Cancellations

In-clinic appointments are confirmed at the time of booking through our scheduling platform.

New-client consultation: Your consultation is complimentary, with no obligation to book.

In-clinic cancellation policy:

For in-clinic appointments, cancellations or reschedules must be made at least 24 hours in advance. Late cancellations or repeated no-shows may affect future online booking availability.

We understand that emergencies happen. If you have extenuating circumstances, please contact us as soon as possible and we'll work with you.

Concierge appointments

Mobile appointments have separate reservation arrangements. Your individual quote and cancellation terms are provided before you reserve. Explore Concierge Services or contact our team to discuss your visit.

— PHOTOGRAPHY CONSENT —

Photography & Before/After Consent

We may request permission to take clinical photos for your medical record and potential use in marketing materials (website, social media, printed materials).

Your rights:

  • •Photography is optional — you can decline at any time
  • •If you consent, you may specify restrictions (e.g., "face only, no identifying features")
  • •You can revoke consent for marketing use at any time by contacting us in writing
  • •All images are stored securely and HIPAA-compliant

Questions about our policies? Contact us at (312) 426-2033.

— BEGIN HERE —

A Conversation, First.

Every treatment plan begins with a private consultation with a licensed medical professional.

Your consultation is complimentary, with no obligation to book.

Begin