Terms of Service

These Terms of Service ("Terms") are a binding agreement between you and Chicago Medspa LLC, an Illinois limited liability company ("Chicago Medspa," "we," "us," or "our"), and govern your access to and use of the website located at https://chicagomedspa.com, together with its content and features (collectively, the "Site").

By accessing or using the Site, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree with all of these Terms, you must discontinue use of the Site immediately. The Site is intended for users who are at least 18 years of age; by using the Site, you represent that you are at least 18 years old.

The Site provides information about our physician-supervised medical aesthetics practice and allows you to request appointments and consultations. Booking requests are completed through our third-party scheduling platform, and payment for services is handled at the clinic.

Submitting an inquiry or booking request through the Site is not a confirmed appointment. An appointment exists only once it has been confirmed by the practice. We reserve the right to decline, reschedule, or cancel any appointment request at our discretion, including where a requested service is not appropriate for a particular individual as determined by our clinical team.

Clinic policies — including the consultation fee and the cancellation policy — are provided at the time of booking and at the clinic, and apply to all appointments.

Unless otherwise indicated, the Site and all of its content — including text, graphics, photographs, page designs, logos, service names, and the selection and arrangement of the foregoing (collectively, the "Content") and the trademarks, service marks, and logos contained therein (the "Marks") — are owned by or licensed to Chicago Medspa and are protected by United States and international copyright, trademark, and other intellectual-property laws.

The Content and Marks are provided on the Site for your personal, non-commercial use only. Except as expressly permitted in these Terms, no part of the Site, Content, or Marks may be copied, reproduced, republished, uploaded, posted, publicly displayed, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose without our express prior written permission. We reserve all rights not expressly granted to you in and to the Site, the Content, and the Marks.

You may not access or use the Site for any purpose other than the purpose for which we make it available. As a user of the Site, you agree not to:

• •Systematically retrieve data or other content from the Site to create or compile, directly or indirectly, a collection, compilation, database, or directory, or otherwise scrape or harvest data from the Site;
• •Circumvent, disable, or otherwise interfere with security-related features of the Site;
• •Use the Site in any manner that violates any applicable federal, state, or local law or regulation, or for any unlawful purpose;
• •Impersonate any person or entity, or misrepresent your identity or affiliation with any person or entity;
• •Use any automated system — including robots, spiders, scripts, or offline readers — to access the Site, or launch any unauthorized automated requests against the Site;
• •Decompile, disassemble, or reverse engineer any portion of the Site or any software comprising it;
• •Use the Site or its Content to compete with us, or use the Site to advertise or offer to sell goods or services of any third party.

The Site contains links to third-party websites and services, including our third-party scheduling platform, mapping services, and our social-media profiles. These third parties operate under their own terms of use and privacy policies, which we do not control and for which we are not responsible. A link from the Site does not imply our endorsement of the linked website or service. We encourage you to review the terms and policies of any third-party website or service you visit, including the scheduling platform through which booking is completed.

We reserve the right, but not the obligation, to monitor the Site for violations of these Terms; to take appropriate action against anyone who violates these Terms or applicable law; to restrict access to, limit the availability of, or disable any portion of the Site; and otherwise to manage the Site in a manner designed to protect our rights and property and to facilitate its proper functioning.

Our Privacy Policy (https://chicagomedspa.com/privacy) describes how we collect, use, and share information, and is incorporated into these Terms by this reference. By using the Site, you agree to the Privacy Policy.

We respect the intellectual-property rights of others. If you believe that any material available on or through the Site infringes a copyright you own or control, please notify us at hello@chicagomedspa.com with: (a) identification of the copyrighted work claimed to be infringed; (b) identification of the material on the Site claimed to be infringing, with enough detail for us to locate it; (c) your name, address, telephone number, and email address; (d) a statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; and (e) a statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf. We will review and respond to complete notices in accordance with applicable law.

These Terms remain in full force and effect while you use the Site. Without limiting any other provision of these Terms, we reserve the right, in our sole discretion and without notice or liability, to deny access to and use of the Site to any person for any reason or for no reason, including for breach of any representation, warranty, or covenant contained in these Terms or of any applicable law or regulation. Sections of these Terms that by their nature should survive termination — including intellectual-property provisions, disclaimers, limitations of liability, indemnification, and dispute-resolution provisions — will survive.

We reserve the right to change, modify, or remove the contents of the Site at any time and for any reason, in our sole discretion, without notice. We also reserve the right to modify or discontinue all or part of the Site without notice. We will not be liable to you or to any third party for any modification, suspension, or discontinuance of the Site.

We cannot promise that the Site will be available at all times. We may experience hardware, software, or other problems, or need to perform maintenance, resulting in interruptions, delays, or errors. You agree that we have no liability for any loss or inconvenience caused by your inability to access or use the Site during any downtime or discontinuance. Nothing in these Terms obligates us to maintain or support the Site or to supply any corrections or updates to it.

We may also update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision, and changes are effective when posted. Your continued use of the Site after changes are posted constitutes acceptance of the revised Terms.

These Terms and your use of the Site are governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict-of-law principles.

Informal negotiations. To expedite resolution and control the cost of any dispute, controversy, or claim related to these Terms or the Site (each, a "Dispute"), you and we agree to first attempt to negotiate any Dispute informally for at least thirty (30) days before initiating arbitration. Informal negotiations begin upon written notice from one party to the other.

Binding arbitration. If a Dispute cannot be resolved through informal negotiations, the Dispute (except those expressly excluded below) will be finally and exclusively resolved by binding arbitration. The arbitration will be commenced and conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA") and, where appropriate, the AAA's Consumer Arbitration Rules, both of which are available at the AAA website. The arbitration will take place in Cook County, Illinois, before a single arbitrator, and judgment on the award may be entered in any court of competent jurisdiction. Except as required by the applicable AAA rules, each party will bear its own fees and costs of arbitration.

Class-action waiver. You and we agree that any Dispute will be arbitrated only on an individual basis. To the fullest extent permitted by law, neither you nor we will bring, join, or participate in any class, collective, consolidated, or representative proceeding, and the arbitrator has no authority to consolidate more than one person's claims or to preside over any form of class or representative proceeding.

Exceptions. The agreement to arbitrate does not apply to: (a) Disputes seeking to enforce or protect, or concerning the validity of, either party's intellectual-property rights; or (b) claims for injunctive or other equitable relief, which either party may bring in a court of competent jurisdiction located in Cook County, Illinois. Nothing in this section prevents either party from bringing an individual claim in small-claims court where permitted.

Time limit on claims. To the fullest extent permitted by law, any Dispute must be commenced within one (1) year after the cause of action accrues; otherwise, the claim is barred.

There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including in descriptions of services and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on the Site at any time, without prior notice.

THE SITE IS PROVIDED ON AN AS-IS AND AS-AVAILABLE BASIS. YOU AGREE THAT YOUR USE OF THE SITE AND ITS CONTENT IS AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, IN CONNECTION WITH THE SITE AND YOUR USE THEREOF, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE'S CONTENT OR THE CONTENT OF ANY WEBSITES OR SERVICES LINKED TO THE SITE, AND WE ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT OR MATERIALS; (2) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE; (3) UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN; (4) INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE; (5) BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY; AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR MATERIALS, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE. THIS DISCLAIMER APPLIES TO THE SITE ONLY AND DOES NOT MODIFY ANY CONSENT DOCUMENTS OR CLINICAL DISCLOSURES PROVIDED TO PATIENTS AT THE CLINIC.

TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL WE OR OUR MEMBERS, MANAGERS, EMPLOYEES, OR AGENTS BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, OR PUNITIVE DAMAGES — INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR OTHER DAMAGES — ARISING FROM YOUR USE OF THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, OUR AGGREGATE LIABILITY TO YOU FOR ANY CAUSE WHATSOEVER ARISING OUT OF OR RELATING TO THE SITE, REGARDLESS OF THE FORM OF THE ACTION, WILL AT ALL TIMES BE LIMITED TO ONE HUNDRED US DOLLARS (US $100). CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES; IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS. THIS SECTION APPLIES TO USE OF THE WEBSITE AND DOES NOT LIMIT ANY RIGHTS OR REMEDIES YOU MAY HAVE UNDER APPLICABLE LAW WITH RESPECT TO CLINICAL SERVICES PROVIDED AT THE CLINIC.

You agree to defend, indemnify, and hold us harmless — including our members, managers, employees, and agents — from and against any loss, damage, liability, claim, or demand, including reasonable attorneys' fees and expenses, made by any third party due to or arising out of: (a) your use of the Site; (b) your breach of these Terms; (c) any breach of your representations and warranties set forth in these Terms; or (d) your violation of the rights of a third party. We reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims.

Visiting the Site, sending us emails or text messages, and completing online forms constitute electronic communications. You consent to receive electronic communications from us, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically — via email, text message, or on the Site — satisfy any legal requirement that such communications be in writing. You agree to the use of electronic signatures, contracts, orders, and other records, and to electronic delivery of notices, policies, and records of transactions initiated or completed through the Site. You waive any rights or requirements under any statutes, regulations, rules, or ordinances that require an original signature or the delivery or retention of non-electronic records.

If any complaint with us is not satisfactorily resolved, California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210 or (916) 445-1254.

These Terms, together with the Privacy Policy and any other policies posted on the Site, constitute the entire agreement between you and us regarding use of the Site. Our failure to exercise or enforce any right or provision of these Terms does not operate as a waiver of that right or provision. If any provision or part of a provision of these Terms is determined to be unlawful, void, or unenforceable, that provision or part is deemed severable from these Terms and does not affect the validity and enforceability of the remaining provisions. We may assign any or all of our rights and obligations under these Terms at any time; you may not assign these Terms without our prior written consent. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms or your use of the Site. These Terms will not be construed against us by virtue of having drafted them.

The information on the Site is provided for general educational and informational purposes only. Any reliance you place on information published on the Site is at your own risk. Aesthetic treatments carry risks and considerations that are specific to each individual; those treatment-specific risks are reviewed with you during your in-person consultation and are described in the clinic's consent documents, which govern any treatment you receive. Nothing on the Site is a substitute for that individualized review.

The Site and our services are intended for adults. You must be at least 18 years of age to use the Site, to submit an inquiry or booking request, and to receive services at the clinic. By using the Site, you represent and warrant that you are at least 18 years old.

To resolve a complaint regarding the Site, or to receive further information regarding its use, please contact us:

Chicago Medspa LLC
30 N Michigan Ave, Suite 1220
Chicago, IL 60602
Email: hello@chicagomedspa.com
Phone: (312) 426-2033
Website: https://chicagomedspa.com